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Stakeholder Engagement

Employee Engagement

Providing communication opportunities between top executives and employees

Dialogue with Employees

Conducting a global employee survey (Engagement Survey)

Improvement Activities Based on Global Employee Engagement Survey Results

In 2016, the OMRON Group initiated global employee engagement survey named VOICE, or VG OMRON Interactive Communication with Employees, to provide management with direct employee feedback and lead to actions for solving issues identified by management. Through improvement activities based on the results of these surveys, we aim to create an environment in which employees who provide the support for sustainable business growth, learn and embrace the direction of the Company, while maximizing motivation and opportunities to exercise their talents in contributing to the achievement of Company goals.

*Survey conducted every other year beginning in 2018

During fiscal 2019, the OMRON Group engaged in the following initiatives on a global basis in response to feedback from many employees in the fiscal 2018 survey calling for more operational efficiencies.

1. Develop and use IT infrastructure
We began working to restructure our IT enterprise system and promote the use of internal communications tools (O-365)
2. Review various rules and business processes
Review on-site approval processes and business processes
3. Transform intra-organizational communications
Hold regular one-on-one dialogues between superiors and subordinates; practice communications that support employee-driven work

During fiscal 2020, the OMRON Group plans to conduct the fourth VOICE survey to confirm the progress of fiscal 2019 initiatives and engage in further improvements.

Overview of Fiscal 2018 Engagement Survey

Survey target
*All global employees
(excluding production operators)
23,707 global employees
Number of respondents (response rate) 20,161 (85.0%)
Number of questions 76 questions in 16 categories, and free comments
Number of languages 21 (all conducted through an online survey)
Number of free comments 8,496
Engagement score 70 (-1 from previous year)
Top three categories Practice of integrity and ethics: 77 (+1 from previous year)
Identifying with the Omron Principles, Understanding of VG2.0, and organizational goals: 75 (+2 from previous year)
Direct superior: 73 (no change from previous year)
Bottom three categories Business efficiency: 49 (no change from previous year)
Performance management: 54 (no change from previous year)
Talent & career development: 61 (no change from previous year)

"The KURUMAZA" meeting facilitates direct communication between the CEO and employees

"The KURUMAZA," a forum of communication between the CEO and employees, was organized and has been implemented regularly for the purposes of strengthening mutual understanding and making the OMRON Principles the driver for OMRON’s growth.

An employee who participated in the meeting remarked, “It gave me a good opportunity to meet the CEO in person while recognizing the importance of the OMRON Principles and the need for a corporate culture that encourages discussions.” Another participant said, “The CEO gave me specific advice for solving some problems I had with my daily work.”

According to Yoshihito Yamada, President and CEO, this initiative helped him to “become aware of the situations and issues confronting staff members working at the business frontline, as well as their viewpoints and concerns, while also letting them get to know me better.” He also hopes that this meeting will provide a forum for participants to freely exchange opinions and share issues regarding their workplace and their personal visions. He believes that direct communication with employees will also provide him with a great deal of energy. He plans to continue engaging with the “KURUMAZA” meeting in global sites.

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